Orders
Orders may be placed most efficiently online through our secure shopping cart system. We also accept orders by phone during normal business hours (M-F, 10am-5pm EST). We accept all major credit cards and checks*. Please call 212-401-6385 to process your order securely over the phone.
* If paying by check, your order will ship as soon as the check clears at our bank. Please contact us for mailing address.
Shipping
Once received, most orders ship within 1-3 business days, unless otherwise specified. Shipping costs and options will be calculated upon checkout depending on order total and shipping address.
FREE U.S. SHIPPING on $75+
Offer applies to UPS standard ground shipping in the U.S. lower 48 states and is available online only at www.jgandcobrands.com. Product subtotal must be $75 or more, after coupons if applicable. Shipping discount will be automatically applied to your qualifying order. Not valid on previous purchases.
A residential or business address is required for delivery. Sorry, we do not ship to P.O. Boxes.
For alternate shipping methods, specific requests, time-sensitive orders, overnight requests, questions about international orders, or to discuss any other specifics please contact us and we’ll do our very best to accommodate.
*Due to the nature of our products we try to limit the time spent on trucks and in warehouses during warm weather months. To avoid potential melting and ensure you receive flawless products, orders received on Wednesday through Friday may ship the following Monday.
Sales Tax
Sales tax will be calculated and collected at checkout on orders shipped within New York State only.
Returns/Exchanges
All of our products are thoroughly inspected before they ship to ensure you receive the best possible product/experience. We accept returns or exchanges on goods received that have been damaged in transit, shipped directly from us. All damaged items must be returned within 7 days of receipt for replacement or credit. To return an item purchased from an authorized stockist, please contact them directly as they have their own specific policies.
Security
We utilize Secure Sockets Layer (SSL) technology to ensure your online transactions are protected. You are shopping on a safe and secure website.
Privacy Policy
We do not share any of our customer’s information with anyone, including outside companies and third parties.
Copyright
All content on this site is protected by copyright. Nothing may be copied, changed, reproduced, displayed and/or sold in any way without prior written consent. If you need a photo for a blog post, social media or presentation, please contact us and we will be happy to provide you with one.
